FAQ

Yes, there is parking directly outside of my suite along the west side of the building.

We can talk about specific charges when we meet.

I accept cash, checks, credit cards, including HSA cards, and Chase quick pay/Zelle.

I am in network for Blue Cross/Blue Shield PPO.

If you have other insurance, I will give you a receipt (called a “superbill”) that you can submit to your insurance for reimbursement.

It is always a good idea to first call your insurance company and find out what types of benefits they provide for mental health services, including out-of-network benefits if your insurance is other than a Blue Cross/Blue Shield PPO plan.

If you are unable to make your session, I prefer a 48-hour notice but accept 24 hours in advance. You will be charged a full fee for late cancellations.

This fee is waived in the event of a serious or contagious illness or inclement weather.

Feel free to email me at smason36@gmail.com or call me at (847) 287-9267. If you need to leave a message, I will get back to you quickly.

I provide a free 15-minute phone consultation. If we feel that we’re a good fit, we can set up our first session.

Yes. I use a confidential HIPPA-compliant online platform called Simple Practice.

Once we’ve arranged your initial session, I will send you an email inviting you to fill out your personal information (name, address, etc.), review and sign my practice policies, and provide insurance details if applicable.

Sessions last between 50-60 minutes.

I am in the office Mondays – Thursdays. I schedule sessions between 10 a.m. and 6 p.m. Sessions outside of these hours are possible when there are emergencies or extenuating circumstances.

Yes, we can talk on the phone or use video with a simple, online platform that is private and confidential.

I daydream about living in a warm climate (Chicago winters do that to ya).

I am in love with my cashmere sweaters (see Chicago winters above), music calms my soul, and moving/dancing/yoga always make me happy.